Politica de rambursare

Return and Refund Policy

Customers in the European Union have the legal right to withdraw from their purchase within 14 days of receiving the product, without providing a reason.

How to request a return: Log in to your customer account at [your store link]/account and select the order you wish to return or cancel.

Return conditions:

  • The product must be returned in its original condition, unused
  • The return period is 14 days from the delivery date
  • Return shipping costs are the responsibility of the customer

Refund: Refunds will be processed within 14 days of receiving the returned product, using the same payment method used for the original order . petrohome.store